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The Alpha Cinema St Albans Ltd trading as The Odyssey
Online booking T&C's:
Tickets cannot be exchanged or refunded.
In extenuating circumstances a Manager can offer an exchange - with 24 hours notice. An exchange will incur a fee of £1 per ticket.
If an event is cancelled and the cinema is unable to re-schedule it, advance tickets can be refunded.
We do not post tickets out. Customers can either collect in venue or use their e-ticket to gain entry.
Gift Vouchers redeemed online will only process if the full amount is spent. To partially redeem a voucher, please call the box office
Gift Vouchers bought online are e-Vouchers only. If you would prefer your voucher in a gift card and envelope please call the box office or visit us in person.
When redeeming Gift Vouchers online, the £2 booking fee is required. This fee is to cover the cost of the booking site. Please call the box office to make your booking without a fee.
BOX OFFICE: 01727 453088
A reminder to all our customers. Noise and disruptive behaviour.
The Odyssey exists with the purpose of delivering you with a great cinema going experience. We respectfully ask that you consider the results of you and your guest’s behaviours toward our staff and other paying member of the audience. It is not acceptable to make unreasonable noise nor display antisocial behaviour; this includes use of phones and tablets that distract from the viewing pleasure of everyone else.
We ask that you leave the auditorium if you have no choice but to check these devices.
If your baby causes a disturbance during the film we kindly ask you to take them up to the foyer until they are settled. If your baby is unable to settle and you must leave the showing we are not able to offer a refund.
Disruptive and antisocial behaviour will be determined at the sole discretion of The Odyssey Cinema Duty Manager.
Registered in England at The Odyssey, 166 London Road, St Albans AL1 1PQ
Company No: 7103180 VAT No: 986538360